The Institute for Healthcare Improvement (IHI) recently changed its account structure.
If you are setting up an account for the first time, follow these instructions to do so.
For those who have existing accounts, you may need to reset your password at the IHI and make some small changes to your account. Please review the directions for Free Open School access. You may need to reset your password, select your role, and provide some information about your program of study and credentials.
Tip: Try a different browser. Some students report having better luck with Firefox, instead of Chrome.
If you continue to have difficulty, please contact the IHI directly at info@ihi.org or by calling 617-301-4800. They are available via phone from 8:30 – 5:00pm EST.